Delete your Focal data

How to delete data in the app

Sign in to Focal, then delete the items you no longer want. Your account stays open.

1. Workouts and outdoor activities: open the session, then delete it.
2. Meals and food diary entries: open the meal, then delete it.
3. Check-ins and progress photos: open the check-in, then delete the check-in or remove the photo.
4. Session photos and videos: open the clip from the session, then delete it.
5. Comments you wrote: open the comment, then delete it.
6. Profile photo: Profile → edit profile, then remove the photo.

Request a wider data deletion

To ask us to delete a category of data (for example all meals, or all photos) without closing the account, email hello@joinfocal.app from the address on the account. Say what you want removed. We may need to verify that the request is yours.

To close the account and remove everything attached to it, use Delete your Focal account.

Data that is deleted

In-app deletes remove that item and its attached files straight away. An email request can cover the types you name, such as:

• Workouts, programmes, routines and outdoor routes
• Meals, meal photos and nutrition logs
• Check-ins, measurements, progress photos and session media
• Cycle logs and Health Connect records stored in Focal
• Comments and feedback posts you created

Data that may be kept

• Your account, username and sign-in stay unless you delete the account.
• Shared catalogue data (exercises, recipes, food records) is not personal to you and stays in Focal.
• Purchase and entitlement records from Google Play or the App Store may be kept for billing, fraud prevention, accounting and legal compliance.
• Analytics, crash and security logs may be kept for a limited period, then deleted or anonymised.
• Other people's copies of content you posted may remain where needed to preserve their records.

In-app deletes take effect immediately. Email requests are handled as soon as we can verify them, usually within 30 days.